Competency Category:
Competency Series:

12.3 – Develop Learning and Job Readiness Skills

Purpose & Context

Career Development Professionals (CDPs) help clients prepare for seeking employment by identifying which skills are required and helping them improve on these to aid their job search.

Effective Performance

Competent career development professionals must be able to:

  • P1. Identify job readiness needs, for example:
    • Conducting a job search, e.g. identify advertised jobs, build professional network, contact employers directly
    • Preparing a résumé, e.g. select format (chronological, functional, competency-based), tailor résumé to jobrequirements, seek feedback on draft
    • Completing job applications
    • Writing cover letters
    • Preparing for interviews, e.g. understand job, research organization, identify past experiences demonstrating
      job requirements, practice interviewing, choose attire, know location of interview, plan travel
    • Understanding workplace expectations, e.g. work hours, dress code, travel requirements, rights and
      responsibilities of employees and employers, Canadian workplace culture
    • Acquiring life skills, e.g. basic self-care, dealing with stress, self-esteem, substance abuse prevention,
      health and nutrition, wellness
    • Participating in job skills training directly related to employment, e.g. use of digital technology, project
      management, communication, collaboration, innovation and creativity, self-awareness
    • Maintaining a job, e.g. arrive on time, follow directions, confirm understanding, ask questions when in doubt,
      manage conflict, solve problems, commit to learning new tasks, help other team members meet deadlines
  • P2. Develop strategy to meet needs, e.g. job coaching, workshops, individual assignments, collaboration with other
    service providers to access resources
  • P3. Implement strategy, e.g. deliver training session on how to complete a job application, how to prepare for an
  • P4. Develop action plan with the client
  • P5. Monitor progress
  • P6. Document interaction

Knowledge & Understanding

Competent career development professionals must know and understand:

  • K1. Job search strategies
  • K2. Like skills training resources
  • K3. Resources to support client goals, e.g. industry-specific job banks

Contextual Variables

Competent career development professionals must be able to perform this competency in the following range of contexts:

Diverse client populations will likely present with a varying complexity of job readiness needs.

Depending on client needs, support in accessing unadvertised roles may be required.

Individual client’s preferred occupation may require additional support, e.g. relocation.

Glossary & Key References


Industry-specific terms contained in the standard defined here, where applicable.

Life skills training: programs addressing social, psychological and attitudinal factors to enhance basic life skills such as self-care, accommodation, public transportation, healthy coping strategies, mental wellness, substance abuse/sexual violence prevention. Programs can be tailored to the needs of targeted groups, e.g. newly arrived refugees, youth, school age children, temporary foreign workers, international students.

Information Sources and Resources for Consideration

The Canadian Life Skills Program. Accessed January 6th, 2020

Context Rating Scales


Q: What is the consequence of a professional being unable to perform this skill according to the standard?

Moderate risk: CRITICAL


Q: How frequent and under what conditions is this skill performed?

Routinely, regular course of procedure

Level of Difficulty

Q: Under routine circumstances, how would you rate the level of difficulty in performing this skill?

Moderate difficulty or complexity

Time Required to Gain Proficiency

Q: What is the average length of time or number of repeated events that are minimally necessary for an individual to become proficient in performing the skill to the standard?

A competent career development professional requires a minimum of one year of experience with at least 40 different clients, representing a broad range of individuals.


Practitioners typically perform this competency without supervision, and alone.


It is unlikely that this competency will automate.

Requisite Work Aids, Tools, Equipment or Materials


Career Development Professional Centre

Help us cultivate a community we all enjoy by reviewing and following the Code of Conduct.  

Our Purpose  

Thank you for being a part of the online CDPC social learning community. To ensure that all members have the best possible experience, we have a few ground rules that we ask everyone to adhere to. This code of conduct applies equally to every person in the community and is intended to foster an online space that is inclusive, safe, and welcoming to all. 

Community Rules 

Be welcoming 

We strive to be a community that welcomes and supports people of all backgrounds and identities. We aim to create and facilitate a community that promotes excellence and innovation in career and workforce development. Please extend respect to all members; we all come from different backgrounds and levels of knowledge and there is no such thing as a stupid question. 

Be respectful 

We won’t all agree all the time, but when we disagree don’t let those disagreements turn into personal attacks. A community where people feel uncomfortable or threatened will not be a productive one. Instead, when having discussions in the online community, create productive conversations around the content being presented, not the person behind the content. Any post that is determined to be “hate speech” towards any individual or group will be deleted, and the user account may be locked until an investigation regarding the post has been concluded. The user may be given a written warning or removed from the CPDC community platform depending on the findings of the investigation.  

Hate Speech could include and is not limited to:  

  • Violent threats or language directed against another person 
  • Discriminatory jokes, language, or materials 
  • Defamatory or abusive language or materials 
  • Profane or illegal materials 
  • Advocating for, or encouraging, any of the above behavior 

A good rule of thumb is to never post anything that you wouldn’t be comfortable with the world seeing or that you wouldn’t want anyone knowing came from you. We ask that you keep in mind the focus of this community, which is building excellence and innovation in career and workforce development for all individuals.  

Be considerate of the purpose of the community 

This community will be focused on building excellence and discussing innovation in the career and workforce development field. The goal of this community is to communicate goals, challenges, constructive feedback, and questions in relation to career and workforce development. The community should be a place for continued learning and development as well as a place to discuss the future of our field (solicitation without written consent by the Project or Advisory team, is strictly prohibited). Any post that is determined to be soliciting any individual or group will be deleted, and the user account may be locked until an investigation regarding the post has been concluded. The user may be given a written warning or removed from the CPDC community platform depending on the findings of the investigation. 

Post your discussions or documents in the most appropriate group or topic 

Make reasonable efforts to ensure that posts and materials are allocated to the appropriate group or topic. This will prevent cluttering the community and make it easier for everyone to find the information that they are seeking. Individuals who do this repeatedly will be contacted by one of the group admins and asked to follow these guidelines.  

Privacy and Release of Information  

CDPC-CEDC will not release your information to any third-party agencies.  

Group Admins 

There are four group admins who are available to you. Below are their names and their spoken language. 

Heather Powell | Anglophone 

Gabrielle St-Cyr | Francophone/Anglophone 

Florence Desrochers | Francophone/Anglophone

Muriel Andoblé-Yao | Francophone

Thank you and welcome to the CDPC Community!