Competency Category:

19.5 – Use Technology in Assessment and Evaluation

Purpose & Context

Career Development Professionals (CDPs) use reputable technology in the selection, administration, scoring, and interpretation of assessment and evaluation results. CDPs adhere to professional and ethical principles of privacy and confidentiality.

Effective Performance

Competent career development professionals must be able to:

  • P1. Assess available technology-enabled assessment and evaluation tools, considering:
    • Test publisher’s reputation
    • Confidentiality of test results
    • Security of data
    • Accommodations available to meet needs of clients with disabilities
  • P2. Select assessment and evaluation tools, considering:
    • Test purpose and context
    • Psychometric properties, e.g. validity, reliability, fairness
    • Client characteristics
    • Accommodation options
  • P3. Evaluate own qualifications to determine if qualified to administer and interpret results:
    • Contract administration and interpretation to qualified persons, where necessary
  • P4. Obtain informed consent, e.g. for use of assessment and evaluation tools, for use of results
  • P5. Select accommodations required, if appropriate
  • P6. Prepare for assessment and evaluation session:
    • Verify technology works
    • Select accommodations, as required
  • P7. Administer examination in compliance with test publisher’s requirements
    • Explain how to use the technology
    • Verify mode of testing is appropriate
    • Allow client time to practice
    • Monitor assessment, as appropriate
      • Note any incident that may impact test results
  • P8. Verify results:
    • Recognize unusual or unexpected results, e.g. pattern across scales, inconsistencies with information
      collected using other measures or interview findings
    • Report results that appear erroneous to the testing publisher
  • P9. Interpret results, considering:
    • Technical documentation, e.g. limitations of test results, prescribed use and interpretation of scales, norm
      or comparison groups
    • Psychometric characteristics, e.g. reliability, error of measurement, validity, fairness
    • Purpose of the assessment and evaluation
  • P10. Present results:
    • Explain how to use results to inform decisions, e.g. career decision, developmental needs
    • Describe norms, raw scores or derived score scales clearly, as applicable
    • Advise client on benefits and limitations of test results and interpretations
  • P11. Protect confidentiality of results, as required:
    • Comply with legislation and regulations, e.g. Personal Information Protection and Electronic Documents Act
      (PIPEDA)

Knowledge & Understanding

Competent career development professionals must know and understand:

  • K1. Testing practice in the context area, e.g. assessment and evaluation measures appropriate for vocational and
    career
    planning purposes
  • K2. Testing principles and ethical use of tests, such as:
    • Test construction, administration, scoring and interpretation
    • Psychometrics and measurement, e.g. classical test theory
    • Descriptive statistics, e.g. frequency distributions, descriptive statistics characterizing the normal curve,
      measures of central tendency, measures of variation, indices of relationship
    • Scales, scores, and transformations, e.g. types of scales, types of scores, scale score equating, cut scores
    • Reliability and measurement error
    • Validity and meaning of test scores
    • Fairness
  • K3. Advantages and disadvantages of different types of assessment instruments, e.g. mental and physical ability tests,
    achievement tests:

    • Knowledge
    • Work sample or performance test
    • Interest measures, e.g. career related interests
    • Work and personal values measures
    • Personality inventories, e.g. vocational-oriented or clinical
    • Interviews
    • Comprehensive career planning measures
  • K4. Legal rights of test takers
  • K5. Confidentiality of test materials and test information
  • K6. Descriptive statistics, e.g. frequency distributions, measures of central tendency, measures of variation, indices
    of relationships
  • K7. Scales, scores, and transformations, e.g. types of scales, types of scores, scale score equating
  • K8. Reliability and measurement error
  • K9. Validity and meaning of test scores
  • K10. Fairness, i.e. ensuring test design, content and format do not result in biased test scores for particular groups

Contextual Variables

Competent career development professionals must be able to perform this competency in the following range of contexts:

Assessment and evaluation tools will be selected to meet the specific needs of each client.

Administration and interpretation of results might be delegated to authorized individual as per test publisher guidelines.

Glossary & Key References

Terms

Industry-specific terms contained in the standard defined here, where applicable.

None

Information Sources and Resources for Consideration

A Test-Taker’s Guide to Technology-based Testing. International Test Commission, 2010.

Context Rating Scales

Criticality

Q: What is the consequence of a professional being unable to perform this skill according to the standard?

Moderate risk: CRITICAL

Frequency

Q: How frequent and under what conditions is this skill performed?

Routinely, regular course of procedure

Level of Difficulty

Q: Under routine circumstances, how would you rate the level of difficulty in performing this skill?

Moderate difficulty or complexity

Time Required to Gain Proficiency

Q: What is the average length of time or number of repeated events that are minimally necessary for an individual to become proficient in performing the skill to the standard?

A career development professional requires a minimum experience of reporting assessment results to at least 40 clients with varying assessment needs.

Autonomy

Practitioners typically perform this competency without supervision, and alone.

Automation

It is unlikely that this competency will automate.

Requisite Work Aids, Tools, Equipment or Materials

None

Career Development Professional Centre

Code of Conduct

Help us cultivate a Centre we all enjoy by reviewing and following the Code of Conduct.

Our Purpose

Thank you for being a part of the Career Development Professional Centre. To ensure that all members have the best possible experience, we have a few ground rules that we ask everyone to adhere to. This code of conduct applies equally to every person in the community and is intended to foster an online space that is inclusive, safe, and welcoming to all.

Centre Rules

Be welcoming

We strive to be a place that welcomes and supports people of all backgrounds and identities. We aim to be a place that promotes excellence and innovation in career and workforce development. Please extend respect to all members; we all come from different backgrounds and levels of knowledge and there is no such thing as a stupid question.

Be respectful

We won’t all agree all the time, but when we disagree don’t let those disagreements turn into personal attacks. A place where people feel uncomfortable or threatened will not be a productive one. When having discussions in the online community, commenting on a library article, or participating in other Centre activities, strive for productive conversations around the content being presented, not the person behind the content. Any comments determined to be “hate speech” towards any individual or group will be deleted, and the user account may be locked until an investigation regarding the comment has been concluded. The user may be given a written warning or removed from the CPDC platform depending on the findings of the investigation.

Hate Speech could include and is not limited to:

  • Violent threats or language directed against another person
  • Discriminatory jokes, language, or materials
  • Defamatory or abusive language or materials
  • Profane or illegal materials
  • Advocating for, or encouraging, any of the above behavior

A good rule of thumb is to never say anything that you wouldn’t be comfortable with the world seeing or that you wouldn’t want anyone knowing came from you. We ask that you keep in mind the focus of this place, which is building excellence and innovation in career and workforce development for all individuals.

Be considerate of the purpose of the Centre

The Centre focuses on building excellence and discussing innovation in the career and workforce development field. The goal of the social learning community is to communicate goals, challenges, constructive feedback, and questions in relation to career and workforce development. The Centre should be a place for continued learning and development as well as a place to discuss the future of our field (solicitation without written consent by the Project or Advisory team, is strictly prohibited). Any post or comment that is determined to be soliciting any individual or group will be deleted, and the user account may be locked until an investigation regarding the post has been concluded. The user may be given a written warning or removed from the CPDC platform depending on the findings of the investigation.

Post your discussions or documents in the most appropriate group or topic

Especially within the social learning community, make reasonable efforts to ensure that posts and materials are allocated to the appropriate group or topic. This will prevent cluttering the feed and make it easier for everyone to find the information that they are seeking. Individuals who do this repeatedly will be contacted by one of the group admins and asked to follow these guidelines.

Privacy and Release of Information

CDPC-CEDC will not release your information to any third-party agencies.

Thank you and welcome to the CDPC