25.5 – Manage Risk
Purpose & Context
Career Development Professionals (CDPs) manage risk on an ongoing basis to ensure effective and efficient delivery of services. CDPs reduce potential loss and liability by identifying risk factors and implementing appropriate risk management strategies. Considerations may include staff and client safety, protection of client data and information, adherence to professional codes of conduct and industry standards, and financial integrity.
Effective Performance
Competent career development professionals must be able to:
- P1. Identify potential risks to clients, CDPs, and organization, such as:
- Violence
- Economic downturn
- Tarnished reputation
- Poor caseload ratio
- Breach of confidentiality
- Inappropriate conduct
- Elimination of social programs
- Non-compliance to legal, ethical and professional practice requirements
- P2. Evaluate the risk, e.g. rank risks based on impact (severity) and likelihood (magnitude)
- P3. Implement risk management strategies, for example:
- Secure data storage
- Obtain insurance
- Conduct employee training
- Monitor employee performance
- Provide ongoing performance feedback to employees
- Document client meetings, e.g. decisions made, follow up activities
- Ensure all parties understand roles and responsibilities
- Ensure signed informed consent of client is obtained
- Implement business continuity plans and procedures
- P4. Monitor the service delivery to identify emerging risks
- P5. Address risk situations
- P6. Evaluate effectiveness of risk management strategies on ongoing basis
Knowledge & Understanding
Competent career development professionals must know and understand:
- K1. Risk management strategies and techniques, e.g. risk retention, risk control, risk avoidance, risk financing
Contextual Variables
Competent career development professionals must be able to perform this competency in the following range of contexts:
A practice may face risks specific to its location and situation, e.g. adverse weather events, inability for clients to reach CDPs, reduction in government funding
Glossary & Key References
Terms
Industry-specific terms contained in the standard defined here, where applicable.
Risk: condition or factor that may result in loss or injury
Risk management: continued effort to prevent loss or injury by recognizing existing and potential risks and taking reasonable and effective action to minimize likelihood and/or impact of those risks.
Liability: legal responsibility for which one is accountable
Information Sources and Resources for Consideration
Context Rating Scales
Criticality
Q: What is the consequence of a professional being unable to perform this skill according to the standard?
Frequency
Q: How frequent and under what conditions is this skill performed?
Level of Difficulty
Q: Under routine circumstances, how would you rate the level of difficulty in performing this skill?
Time Required to Gain Proficiency
Q: What is the average length of time or number of repeated events that are minimally necessary for an individual to become proficient in performing the skill to the standard?
A career development professional requires at least one business cycle supporting risk management strategies and producing relevant reports.
Autonomy
Practitioners typically perform this competency without supervision, and alone.
Automation
It is unlikely that this competency will automate.