Competency Category:
Competency Series:

7.2 – Interact with Others in Respectful and Civil Manner

Purpose & Context

Career Development Professionals (CDPs) demonstrate respect and civility in their interactions with others to promote a safe and healthy workplace free of harassment and discrimination.

Effective Performance

Competent career development professionals must be able to:

  • P1. Treat others with respect and dignity, for example:
    • Engage in genuine relationships
    • Use respectful communication, e.g. use preferred pronoun
  • P2. Follow etiquette rules, e.g. be punctual, respect personal space
  • P3. Use non-discriminatory language
  • P4. Refrain from harassing and discriminatory behaviours, e.g. treating clients differently based on characteristicsunrelated to career development
  • P5. Report harassment and discrimination:
    • Sexual, e.g. unwelcome sexual advances from a person who has the power to reward or punish the individual
    • Physical, e.g. threat or act of violence that causes or could cause harm/physical injury, bullying or aggressive
      behaviours towards another person or group of individuals
    • Verbal, e.g. derogatory comments, discriminatory language, demeaning jokes, use of profanity or abusive language
    • Visual, e.g. written or graphic materials that are offensive or derogatory

Knowledge & Understanding

Competent career development professionals must know and understand:

  • K1. Code of Ethics
  • K2. Definition and indicators of harassment
  • K3. Definition and indicators of discrimination

Contextual Variables

Competent career development professionals must be able to perform this competency in the following range of contexts:

CDPs serve a diverse client population and must demonstrate respect and understanding to all clients in order to establish a positive working relationship.

Glossary & Key References

Terms

Industry-specific terms contained in the standard defined here, where applicable.

None

Information Sources and Resources for Consideration

None

Context Rating Scales

Criticality

Q: What is the consequence of a professional being unable to perform this skill according to the standard?

Moderate risk: CRITICAL

Frequency

Q: How frequent and under what conditions is this skill performed?

Routinely, regular course of procedure

Level of Difficulty

Q: Under routine circumstances, how would you rate the level of difficulty in performing this skill?

Minimal difficulty or complexity

Time Required to Gain Proficiency

Q: What is the average length of time or number of repeated events that are minimally necessary for an individual to become proficient in performing the skill to the standard?

To ensure client wellbeing, a career development professional should perform this competency proficiently immediately upon entering practice.

Autonomy

Practitioners typically perform this competency without supervision, and alone.

Automation

It is unlikely that this competency will automate.

Requisite Work Aids, Tools, Equipment or Materials

None

Career Development Professional Centre

Code of Conduct

Help us cultivate a Centre we all enjoy by reviewing and following the Code of Conduct.

Our Purpose

Thank you for being a part of the Career Development Professional Centre. To ensure that all members have the best possible experience, we have a few ground rules that we ask everyone to adhere to. This code of conduct applies equally to every person in the community and is intended to foster an online space that is inclusive, safe, and welcoming to all.

Centre Rules

Be welcoming

We strive to be a place that welcomes and supports people of all backgrounds and identities. We aim to be a place that promotes excellence and innovation in career and workforce development. Please extend respect to all members; we all come from different backgrounds and levels of knowledge and there is no such thing as a stupid question.

Be respectful

We won’t all agree all the time, but when we disagree don’t let those disagreements turn into personal attacks. A place where people feel uncomfortable or threatened will not be a productive one. When having discussions in the online community, commenting on a library article, or participating in other Centre activities, strive for productive conversations around the content being presented, not the person behind the content. Any comments determined to be “hate speech” towards any individual or group will be deleted, and the user account may be locked until an investigation regarding the comment has been concluded. The user may be given a written warning or removed from the CPDC platform depending on the findings of the investigation.

Hate Speech could include and is not limited to:

  • Violent threats or language directed against another person
  • Discriminatory jokes, language, or materials
  • Defamatory or abusive language or materials
  • Profane or illegal materials
  • Advocating for, or encouraging, any of the above behavior

A good rule of thumb is to never say anything that you wouldn’t be comfortable with the world seeing or that you wouldn’t want anyone knowing came from you. We ask that you keep in mind the focus of this place, which is building excellence and innovation in career and workforce development for all individuals.

Be considerate of the purpose of the Centre

The Centre focuses on building excellence and discussing innovation in the career and workforce development field. The goal of the social learning community is to communicate goals, challenges, constructive feedback, and questions in relation to career and workforce development. The Centre should be a place for continued learning and development as well as a place to discuss the future of our field (solicitation without written consent by the Project or Advisory team, is strictly prohibited). Any post or comment that is determined to be soliciting any individual or group will be deleted, and the user account may be locked until an investigation regarding the post has been concluded. The user may be given a written warning or removed from the CPDC platform depending on the findings of the investigation.

Post your discussions or documents in the most appropriate group or topic

Especially within the social learning community, make reasonable efforts to ensure that posts and materials are allocated to the appropriate group or topic. This will prevent cluttering the feed and make it easier for everyone to find the information that they are seeking. Individuals who do this repeatedly will be contacted by one of the group admins and asked to follow these guidelines.

Privacy and Release of Information

CDPC-CEDC will not release your information to any third-party agencies.

Thank you and welcome to the CDPC