Competency Series: 25 - Strategic Delivery of Career Development Services
Establish a culture of strategic thinking
Career Development Professionals (CDPs) develop strategic plans to deliver career development services and achieve organizational goals.
Career Development Professionals (CDPs) establish strategic partnerships with community-based organizations, third party providers and agencies who share common values and goals. The partnerships provide opportunities to share specialized capabilities and resources to address challenges the organization may not have the capacity to address on its own.
Career Development Professionals (CDPs) develop performance monitoring systems to measure organizational performance relevant to career development services. Performance monitoring systems facilitate the collection of data that may help identify how to improve program outcomes.Caseload refers to the number of clients a CDP manages. Caseloads are assigned taking into consideration the complexity of each individual case and the evidence-based approach required for a successful outcome. Information systems are useful tools to inform decisions on how best to allocate resources including staff, local resources, agencies and voluntary organizations.
Career Development Practitioners (CDPs) prepare reports to track organizational progress against performance metrics. The performance reports are used to inform decision making.
Career Development Professionals (CDPs) manage risk on an ongoing basis to ensure effective and efficient delivery of services. CDPs reduce potential loss and liability by identifying risk factors and implementing appropriate risk management strategies. Considerations may include staff and client safety, protection of client data and information, adherence to professional codes of conduct and industry standards, and financial integrity.