Delivering Effective Feedback
This is a webinar!
Join us for this dynamic and interactive webinar, as we dive into the essential skill of providing critical feedback at work, whether it is to direct reports, peers, or your boss. Effective feedback is a powerful tool for professional growth, one that fosters a culture of accountability and continuous improvement. During this session, you will gain ready-to-apply insights and practical strategies to enhance your feedback-giving abilities. You will learn how to navigate challenging conversations, deliver feedback with empathy and clarity, and create an environment that promotes open communication and mutual respect. Whether you are a manager, team leader, or individual contributor, we’ll equip you with the skills and knowledge to provide critical feedback effectively.
In this webinar, we’ll cover:
- the importance of critical feedback: understanding why providing constructive criticism is crucial for individual and team development and fostering a culture of improvement.
- building rapport and trust: creating a safe space for honest conversations and feedback exchange.
- the feedback process: explore a step-by-step framework for delivering effective feedback, from setting the stage to providing actionable suggestions for improvement.
- effective communication skills: learn how to communicate feedback clearly, using appropriate language, nonverbal cues, and active listening techniques.
- emotional intelligence in feedback: learn about ways to navigate sensitive topics, manage emotional responses, and promote understanding and growth.
- overcoming resistance and defensiveness: identify common barriers to accepting feedback and explore strategies to overcome resistance, encouraging a growth mindset among colleagues.
Carolien Moors, MPsych and MEd, has applied psychology and business insight to challenges faced by leaders and teams as an organizational consultant, speaker, and coach, focusing on candor, accountability, and change for more than 30 years.
Date: Wednesday, October 18th 2023
Time: 12 pm-1 pm
Cost: Free
Use this link to learn more or register for this webinar: https://ccaps.umn.edu/professional-development-webinars
- Language: English
Virtual Event
Local Time
- Timezone: America/New_York
- Date: Oct 18 2023
- Time: 12:00 pm - 1:00 pm
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